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Trend Micro Data Processing Agreement

Companies must report all violations of personal data within 72 hours and be aware of all activities in their business networks, as they face sophisticated and difficult-to-identify targeted attacks. The RGPD mainly concerns organisations and companies that deal with the personal data of EU citizens, regardless of where data processing takes place. Countries around the world are also working to update their approach to protecting citizens` data, and they clearly show that companies should approach cybersecurity in the way defined by the RGPD – the most modern technology will be the condition and standard in the future. In this context, it is important to note that the rules and penalties associated with it apply to both the company that needs the personal data and any organization that processes the data for the company – therefore, clouds or cloud service providers are not excluded. On May 25, 2018, a new regulation will come into force (and will apply) that will hopefully create a new and better era for personal data security. The regulation, known as the EU General Data Protection Regulation, or RGPD, aims to guide and regulate how companies around the world process their customers` personal data and ensure stronger and more consistent data protection for all people within the EU. A supervisory authority is an independent entity, established in each EU Member State, which has a duty to hear, investigate and ultimately review complaints from those concerned. They are also entitled to impose fines and penalties if the complaint is found to be valid, i.e. the company being investigated has violated the RGPD. Under the RGPD, affected companies and organizations are required to notify their customers, RGPD supervisors and vulnerable individuals of a data breach within 72 hours. If this is not the case, the RGPD risks being violated and imposed a sanction. In recent decades, and much more, the issue of data protection has proved quite difficult throughout Europe and around the world.

At regular intervals, we are dealt with headlines about massive privacy violations committed by trusted companies and companies, serious incidents of data leaks that end up costing these companies not only billions of dollars in lost revenue, but also reducing damages and the loss of their customers. Customers of these companies are also hurt by these events, with their personally identifiable information (PII) stolen and leaked online, transmitted to the hands of cyber criminals to profit or used to create scandals with. Because the theft of personal data remains a highly cost-effective business model for cyber criminals, privacy violations and theft do not stop anywhere and go nowhere. Trend Micro is committed to complying with the General Data Protection Regulation (GDPR). We know that the RGPD exists for both advocates and data processing with strong requirements and obligations, and we want to help our customers use Trend Micro compliant products and services.

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