Healthy Disagreements Can Ultimately Lead To
You can learn a valuable lesson from mediators` playbooks by paying attention to the signs of unhealthy methods of conflict resolution in your small business. This implies that I needed several startups to really understand all this. I felt that my role as a leader was to convey several points of view. I was wearing the whistle and referee`s jersey too much. I got involved too soon. I am proud to be a human bridge over several personality behaviors. Instead of playing referees, I encourage employees to understand where each person comes from and find a peaceful solution that is best for the company`s success, which means success for all. If you think it`s out of your business or you really can`t take the time, hire a professional. Today, professional conflict resolution is a solid career and it is on the rise. Better work results. If you and your colleagues push one another to constantly wonder if there is a better approach, this creative friction will likely lead to new solutions. “Conflict allows the team to deal with difficult situations, synthesize different perspectives, and make sure solutions are well thought out,” says Liane Davey, co-founder of 3COze Inc.
and author of You First: Inspire Your Team to Grow Up, Get Along and Get Stuff Done. “Conflicts are unpleasant, but they are the source of real innovation and also a critical process of identifying and reducing risks.” And there is rarely a fixed amount of value that can be won in disagreement. If you and your colleague argue about the best way to set up a new initiative – he wants to launch an internal market first and you want to enter several at the same time – you will be forced to look at the advantages and disadvantages of each approach and, ideally, find the best solutions. A more inclusive work environment. If you want to have diversity and inclusion in your organization, you need to be prepared to disagree. Anesa Parker, Carmen Medina and Elizabeth Schill wrote in their rotman management article “Diversity`s New Frontier: Diversity of Thought”: “While homogeneous groups have more confidence in their performance, different groups are often more successful in completing tasks.” They added that leaders and employees must overcome an “instinctive urge to avoid conflict” and “abandon the idea that consensus is an end in itself. In a well-managed and diverse team, substantive disagreements should not become personal: ideas either have merits and connection points, or they do not. I`ve been on an entrepreneurial roller coaster because I`ve been a serial tech entrepreneur for 27 years. Entrepreneurship is a roller coaster ride, fast, wild, full of ups and downs. I wouldn`t trade it for the world. I continue to learn how to build great companies, lead and create a successful corporate culture.
For me, it all starts with the customer, he is at the center of everything we do as a company. I`m just as passionate about building high-performance teams that focus on customer enthusiasm and market access. .
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